Privacy Policy

Last Updated: February 25, 2026

1. Introduction

Welcome to Santos Financial. We provide business-to-business (B2B) services, including CRM setup, automated text messaging solutions, and business financial coaching. This Privacy Policy explains how we collect, use, and protect your information when you visit our office, use our website, or interact with our marketing communications.

Please note that our services and financial coaching are strictly for commercial and business purposes, not for personal, family, or household use.

2. Information We Collect

To provide our services and communicate with you, we may collect the following information:

• Business Contact Information: Your name, business name, phone number, email address, and physical address.
• Business Financial Data: Information regarding your business revenue, expenses, and financial goals, collected solely for the purpose of providing business financial coaching.
• Communication Records: A history of texts, emails, or conversations we have with you regarding our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our B2B services.
• Set up your business on our customer relationship management (CRM) platforms.
• Provide targeted business financial coaching.
• Send you administrative messages, technical notices, and security alerts.
• Market to you: Send you promotional messages, offers, and follow-ups regarding our services via SMS/text message and email (only if you have opted in to receive them).

4. SMS & Automated Text Messaging Policy

We use SMS messaging to follow up with interested prospects and provide ongoing business support. By providing your mobile phone number and opting in, you agree to the following:

• Consent: You consent to receive automated promotional and informational text messages from Santos Financial. Consent is not a condition of purchasing any goods or services.
• Opting Out: You can cancel the SMS service at any time. Just text "STOP" to the shortcode or number we texted you from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. We will process your opt-out request within 10 business days.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.
• Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

5. How We Share Your Information

We respect your privacy. We do not sell your personal or business contact information to third parties. We only share your information with:

• Service Providers: Third-party software tools (like CRMs or payment processors) that we use strictly to run our business and deliver services to you.
• Legal Obligations: If required by law, subpoena, or to protect the rights and safety of our business under United States and New Jersey law.

6. Your Data Rights

While our services are B2B, we value transparency and align with the principles of the New Jersey Data Privacy Act (NJDPA). You have the right to:

• Request access to the data we have collected about you.
• Request corrections to any inaccurate data.
• Request the deletion of your data from our systems (subject to certain legal record-keeping exemptions).
• Opt-out of any marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

7. Data Security

We implement reasonable and appropriate security measures to protect your business and financial information from unauthorized access, alteration, or disclosure. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or New Jersey/Federal law. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out using the contact information provided in our website footer, or email us directly at: contact@santosfinancial.com